Return and Refund Policy
We stand behind the quality of our code. Review our transparent 7-day refund guarantee, eligible scenarios, and instant resolution workflows.
7-Day Guarantee
Full refund coverage for defective components or technical incompatibilities within 7 days of purchase.
Fast Resolution
Dedicated billing & engineering priority review with first responses in under 24 hours.
Fraud Protection
Immediate full reimbursement upon verification of unauthorized activity or duplicate transactions.
Direct Reimbursement
Funds credited back directly to your original payment card or UPI without hidden processing fees.
1. Refund Eligibility & Guarantees
Qualifying criteria for full reimbursement
The component or block ceases to function as documented, contains critical fatal runtime crashes, and our engineering team is unable to provide a bugfix within 48 hours.
Verified unauthorized billing activity, compromised account access, or fraudulent card transactions confirmed by our security team.
Accidental double-billing for the same license tier or duplicate checkout orders triggered by gateway timeouts.
Refund inquiries submitted within 7 calendar days of the initial checkout date, provided the defect criteria are met.
2. Non-Refundable Circumstances
Ineligible scenarios and exceptions
Chargebacks or payment disputes initiated without first reaching out to our developer support desk to resolve technical issues.
Inability to configure standard React, Next.js, or Tailwind CSS dependencies due to lack of standard web development knowledge.
Deciding not to use the purchased digital assets, subjective design preference shifts, or project cancellations after downloading raw source code.
Inquiries submitted after the 7-day warranty window from the transaction timestamp.
3. 4-Step Refund Workflow
How refund claims are evaluated and reimbursed
1Submit Support Ticket
Navigate to our Support Desk (/support) and submit an inquiry with your Order ID, email, and description of the technical defect.
2Technical Review (< 24h)
Our engineering desk reviews the reported component issue and offers a hotfix or verifies the refund eligibility.
3Approval & License Invalidation
Upon refund approval, associated Pro license keys, CLI access tokens, and cloud synchronization records are securely revoked.
4Credit Reimbursement (5-7 Days)
100% of the funds are returned to your original payment method (Stripe / Razorpay) within 5 to 7 standard business days.
4. Processing Timelines & Payouts
Gateway SLA BreakdownOnce a refund is approved by our billing team, the credit is dispatched immediately to the payment processor. Depending on your financial institution and bank settlement cycles, the funds typically appear in your account statement within:
5. License Key & Account Invalidation
Access Revocation ClauseUpon refund approval, all Pro component license keys, CLI download permissions, and cloud registry access associated with the refunded order are permanently revoked in our Firestore authentication cluster.
You agree to delete all copies of refunded Pro source files from your local environment and client repositories.
6. Need Billing or Refund Assistance?
Support & Resolution DeskIf you encounter a defect or have questions regarding your order receipt, our engineering and billing team is available to assist you immediately.